Go to our website »

« Go back to job listings

Executive, Operations-Customer Services (01-Year Contract)

Location: Singapore

Type: Contracted

Min. Experience: Entry Level

Job Summary
This role will handle calls and emails for in-scope inquiries for all lines of general insurance business.
Job Description
  • Handle all in scope inquiries for all lines of general insurance business
  • Assist agents and customers with renewals, quotations, endorsements
  • Reply to email inquiries for motor insurance and other general insurance policies
  • Support customer service hotline
  • Meeting Service levels and KPIs defined by the Company
  • Escalation of cases when required
  • Attend to walk-in Agents/Customers on motor policies
  • Administrative work related to payment reconciliation
  • Any other tasks assigned
Role Requirements
  • Diploma and above
  • Writes well and speaks fluently in English, Mandarin to support customers
  • 1-2 years work experience in insurance industry, in particular motor insurance
  • Prefer to be BCP, PGI certified
  • Familiar with MS Office
  • Flair in customer service
  • T​​​​eam player, willingness to learn, positive mindset


« Go back to job listings

Apply for this Position
* Required fields
First name*
Last name*
Email address*
Location
Phone number*
Resume*

Attach resume or Paste resume

Attach resume as .pdf, .doc, .docx, .odt, .txt, or .rtf (limit 5MB) or paste resume

Paste your resume here or attach resume file

What is your current salary?*
What is your desired salary?*
Please indicate the notice period required for your current position. If you are available to start immediately, please respond with "Immediate."*
Will you now or in the future require visa sponsorship in Singapore?*
I have read and agreed to the Personal Information Collection Statement for Job Applicants (http://www.libertyinsurance.com.sg/personal-information-collection-statement-job-applicants)*
Please list your family relatives who is current working or worked in Liberty in the past 2 years. If non, please enter N/A.*
Human Check*
Social recruiting and Applicant Tracking System