Executive, Claims-Non Motor (WICA)
Location: Singapore
Department: Claims & Operations
Type: Full Time
Min. Experience: Experienced
I. Job Summary
Handle Non-Motor claims such as: Wica & Bonds.
II. Job Description
- Proactively manage claims to closure ensuring cost effective outcome.
- Evaluate and negotiate the resolution of claims, while mitigating damages, to achieve cost-effective claim outcomes within authorized amounts or specific file authority to produce appropriate outcomes
- Constantly use knowledge and experience to look for possible fraud, risk management issues, subrogation recovery in the assigned claims
- Managing customer (internal and external) interactions in an efficient, courteous and timely manner in order to deliver high standards of customer satisfaction
- Ensure adequacy of reserve, conduct on time file review/audit and assist in the resolution of any issues identified
- Interpret the insurance contract and apply to the exposures presented with each assigned claim
- Contribute to projects and planning surrounding departmental initiatives to meet strategy objectives
III. Job Requirements
- Diploma & above
- CGI qualification or equivalent is a must
- Open for Fresh Graduated (General Insurance)
- Strong negotiation, problem solving, analytical skills and leadership skills
- Strong verbal and written communication skills
- Investigation and decision making skills
- Ability to work under ambiguous and stressful situations
- Be proactive in taking initiatives
- Proficient in Microsoft Office
- Ability to work independently as well as a team
