Executive, Operations-Customer Service

Location: Hong Kong

Provide quality and professional customer service (GI insurance motor product focused) under preset turnaround time
Handle daily enquiries and requests including hotline, voice mail, email enquiries professionally
Assist in ad-hoc projects and reports preparation as assigned by manager

Associate degree with at least 2 years working experience in customer service, preferably in insurance or banking industry
Passing Insurance Intermediaries Qualifying Examination (IIQE) - Paper 1 2 & 3 is a must
Familiar with motor insurance and quotation process is advantageous
Customer-oriented, good communication skills, pleasant and willing to learn
Self-motivated, good team player with strong sense of ownership
Good spoken and written English and Putonghua is preferred
PC proficiency in MS Office

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