Assistant, Distribution-Operations (01 Year Contract)

Location: Singapore

Type: Contracted

Min. Experience: Experienced

Job Responsibilities 

1) Renewal Notices (from 15th till end of Month)
Downloading, Printing & Sorting renewal notices for: 
  •  Direct (Print Hardcopies)
  •  Special arrangement agents
  •  Email Agents/Brokers/FA/Staffs
  •  To mail merge excel data given by A&H Team (Pei En) into letters.
  •  3 Classes (PETCARE, PA SMART, PA SAVVY)
  •  Print the letters after Mail Merge & mail out to insured.
  • Send Staffs RNs directly to their email address (even those unknown) with encryption via PREMIA.
2) On-boarding New Producers (Agents & FAs)
  •  Send Executive Report for Sign offs in Docusign
  •  Do Litigation search & MAS Searches for Individuals & Corps
  •  Perform Sanction Screening checks for individual.
  •  Send Agency Agreement for Sign offs in Docusign
  •  Register Agents/Corps in GIA.
  •  Create Producer Code in PREMIA. (Setup includes particulars & bank details.
  •  Inform BD, Finance of Producer Code.
  •  Create Profile in LibertyApps (Producer Master, Personnel Master, Email Directory, Producer Handler Setup
  •  Create Oneliberty access in OneLiberty
  • Inform Finance & BDM of the code creation via email.
3) GIA Related
  • Agents' contact information update: email, phone, address etc
  • GIA prompts to update agent/corp matters as in updating secretaries, directors, staffs etc.
  • Any ACRM/GIA related matters such as add/delete nominees/Swap Principals.
  • FA Sub-code creation/termination
4) FA Subcode Creations/Terminations (High Volume)
  • FA Sub-code creation/Termination : to send list to GIRI & once created to update the master listing & nominee excel list.
  • Creation: To create profile in LibertyApps (Personnel Master & Email Directory)
  • Termination : To update terminated status in LibertyApps (Personnel Master & Email Directory)
  • Update FAs' Particulars be it individually or by firm level.
  • Assist FA in onsite CPD Training with Registration
5) CPD Training - Administrative
  • Retrieved Raw Data after every CPD session.
  • Work on the Data & Sort via Channel.
  • For FA & Brokers, will have to generate the CPD Certificates manually.
  • For Agents, will have to input format to get the GIA number of all individuals to upload their CPD hours in GIA.
6) GIA Renewal Exercise
  • Create the working file of all agents that is registered in Liberty.
  • Working file includes the particulars of agents & Finance section to keep track.
  • Ensure that agents submission is updated in the working file & the documents received for the renewal is kept in the folder.
  • Update BDMs/HOD on progress & the agents' CPD hours.
  • Update on who is renewing, who is not & who is not able to renew. (example to non fulfillment of CPD hours)
  • Ensure that non renewing agents are terminated in GIA by 31 Dec & Oneliberty & LibertyApps are terminated by 31 Dec.
  • Send Listing of agents who cleared to Finance for them to deduct via comm
7) Ad-Hoc Support
  • Update change of producers' personal details/email address in internal system & update relevant departments
  • Assist Steph in ordering wreaths/flowers order during her absence
  • Retrieving Tax Invoices requests
  • Input Producer Code for Listing of Pending GIA payments provided by GIA to Jo Tan (Finance)
  • Cover Broker's admin during her absence.
  • Broker's Oneliberty creation, Onboarding (Code creation in PREMIA), Brokers' Particulars update, creation in LibertyApps.
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