Executive, Distribution-Support (01-Year Contract)

Location: Singapore

Type: Contracted

Min. Experience: Entry Level

Job Description 

  • Make outbound renewal calling related to Liberty renewal retention
  • Handle the respective channels mailbox (to answer to all customer queries related to their renewals).
  • Assist the Manager in the day to day correspondence for all motor matters related to the Dealership Channel.
  • Liaising with the respective motor UWs for product matters, CPD trainings and premium appeals.
  • Liaising with the operation team for CI issuance.
  • Handling all matters related to the Dealership channel. Main focus will be ensuring a high level of renewal retention.

Role Requirements

  • With GI Certification (including BCP, PGI, CGI)
  • Preferrable with Telemarketing or call center experience
  • Experience in handling customers
  • Able to work with minimum supervision

* Subject to business need and performance of the successful candidate, the contract duration maybe extended/renewed per mutual agreement.

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