Executive, Operations-Customer Service
Location: Hong Kong
Type: Full Time
Min. Experience: Entry Level
If you're a customer-oriented person who possess the below qualifications and looking to embark on your next career adventure in insurance industry, Liberty might just be the place for you!
Main Responsibilities:
Main Requirements:
Main Responsibilities:
- Provide quality and professional customer service under preset turnaround time.
- Handle daily enquiries and requests including hotline, voice mails, email enquiries professionally.
- Provide efficient sales admin supports (e.g. issue quotation) with high level of accuracy.
- Assist in ad-hoc projects and reports preparation as assigned by team manager.
- Lead temporary staff in providing solid admin support to sales staff and producers.
Main Requirements:
- Associate degree or above with at least 2 years working experience in customer service, preferably in insurance or banking industry.
- Having passed Insurance Intermediaries Qualifying Examination (IIQE) – Paper 1 & 2 is a must (plus paper 3 would be a plus).
- Familiar with insurance quotation process is a plus.
- Customer-oriented, good communication skills, pleasant and willing to learn.
- Punctual, self-motivated, good team player with strong sense of ownership.
- Native Cantonese speaker.
- Good spoken and written English and Putonghua preferred.
- PC proficiency in MS Office.
